Shipping policy

  • We offer Standard Shipping for customers living outside of Plettenberg Bay.
  • Pickups can be arranged for local customers living in or near Plettenberg Bay.
  • All pre ordered items are processed and shipped within 14 business days.
  • All ready made items are processed and shipped within 4 to 8 business days.
  • Once your order has been shipped and received by the carrier, we will provide you with a track and trace number so you can follow your package.
  • If you need to change your shipping address or make changes to your order, please contact us by email as soon as possible. Once your order has been shipped, we are unable to make changes to the shipping address.
  • International shipping is currently available for our Isla jewellery collection only. These pieces are handmade and shipped directly from Vietnam, so international shipping rates and delivery times may vary depending on your location.
  • Our clothing collection is made and shipped locally from South Africa and is currently available for delivery within South Africa.